Return Policy

Returns

We offer a return period during which customers may request a return after receiving their order.

To be eligible for a return, the item must be unused, unworn, in its original condition, with all tags attached, and in its original packaging. Proof of purchase may be required to process the return.

To initiate a return, please contact our customer support team. Once your return request has been reviewed and approved, you will receive instructions on how to return the item.

Items returned without prior authorization may not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order upon arrival. If you receive a damaged, defective, or incorrect item, contact customer support as soon as possible so the issue can be assessed and resolved.

Non-Returnable Items

Certain products are not eligible for return, including but not limited to:

• Perishable goods

• Personalized or custom-made products

• Personal care and hygiene items

• Hazardous materials, flammable liquids, or gases

• Gift cards

Additional non-returnable items may be identified at the time of purchase.

Exchanges

If you wish to exchange an item, the quickest option is usually to return the original item and place a new order for the desired product, subject to availability.

European Union Customers

For orders delivered within the European Union, customers may have the legal right to cancel or return their purchase within 14 days of receipt without providing a reason, subject to applicable consumer protection laws.

Returned items must be in their original condition, unused, with all packaging and tags intact.

Refunds

Once a returned item has been received and inspected, customers will be notified of the approval or rejection of their refund.

Approved refunds will be processed to the original payment method. Processing times may vary depending on the payment provider and financial institution.

If you have any questions regarding returns, exchanges, or refunds, please contact customer support.