📦 Return & Refund Policy

We want you to be completely satisfied with your purchase. If you are not, we accept returns under the following conditions.

✅ Return Eligibility

• Return requests must be submitted within 60 days of receiving your order.

• Items must be unused, in their original packaging, and in resalable condition.

• Returns requested after the 60-day return period will not be accepted.

🔁 How to Request a Return

To initiate a return, please contact our customer support team within 60 days of delivery.

Please include:

• Your order number

• The reason for the return

• Photos of the product (if the item is damaged, defective, or incorrect)

Once your request has been approved, we will provide you with the return address and detailed return instructions.

🚚 Return Shipping Costs

• Return shipping costs are the responsibility of the customer.

• We strongly recommend using a tracked shipping service to ensure your return arrives safely.

• We are not responsible for returns that are lost, delayed, or damaged during transit.

💳 Refunds

Once your return has been received and inspected, we will notify you whether your refund has been approved or rejected.

If approved, your refund will be issued to your original payment method within 7 business days.

Please note that original shipping costs are non-refundable.

❗ Non-Returnable Items

Certain items cannot be returned, including but not limited to:

• Personal hygiene products

• Perishable goods

• Customized or personalized products

• Any item specifically marked as non-returnable on the product page

Where applicable, non-returnable products will be clearly identified on the relevant product page.

Contact

If you have any questions regarding returns, refunds, or exchanges, please contact our customer support team through the contact methods available on our website.